In making enquiries, requesting services, or simply through interacting with our website or call centres, you will be sharing various types of information with us. We take your privacy and protection of personal information that you share with us very seriously.
We have developed this Privacy Policy to inform you of how we collect, protect, use and share information that we collect about you whilst interacting with this website, on the telephone, or through any other means.
We collect information that you share with us when you browse our website or fill out a form.
When completing forms on our site, as appropriate, you may be asked to provide your: name, location, e-mail address, mailing address, phone numbers or other contact information.
In addition to information you share explicitly with us, we also collect information about you and your computer as you interact with our website and call centre. When visiting our site our servers and databases will collect, process and store/log information such as details of your web browser, IP address (Internet protocal address), pages visited, referring websites.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and save your preferences for future visits.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can continue to communicate with us by contacting customer service.
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs);
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
- To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;
- To send periodic emails;
The email address and other contact details you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We use a tool called "Google Analytics" to collect information about use of this site.
Google Analytics is a web analysis service provided by Google. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google utilizes the data collected to prepare reports on user activities on our website and share them with other Google services. We use the information we get from Google Analytics only to improve this site.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Personal data collected: Cookie and Usage Data.
Place of processing: USA. Find
Google's privacy policy here.
You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser, which will, unfortunately, render some services on our website (and other websites) useless.
Alternatively, you can install Google's own browser plugin to disable Google Analytics tracking
from here.
You can 'Opt-Out' from Google Analytics tracking on
our website by clicking the 'Google Analytics' button below. We will set a cookie in your web browser that will expire in 1 year. Upon detecting this cookie we will disable Google Analytics code from our website for your browsing session. If you create an account on this website we will also disable the Google Analytics tracking codes on any web browser from which you log in.
Limitations of our 'Google Analytics Opt-Out':
- This will only disable Google Analytics service for this website;
- Deleting cookies from your browser will re-enable the service;
- 'Opt-Out' does not extend to any other browser, computer, or device you will use, unless you have an account our on website.
This site makes use of the 'Google Fonts API (Application Program Interface)'.
This service is used to present custom typeface designs for our web user interface. We believe using this service adds to the aesthetic value and usability of our website, whilst restaining site speed,
reliability and accessibility. The Google Fonts API may log individual page views including the User's IP address, browser version, and other meta data. Google cannot place cookies in your browser using the Google Fonts API. However,
Google may be able to use data it garners from the Google API in combination with data it obtains from other sources to make this data personally identifiable.
You can 'Opt-Out' by disabling the use of the Google Fonts API for your browser sessions on
our website by clicking the 'Google Fonts' button below. We will set a cookie in your web browser that will expire in 1 year. Upon detecting this cookie we will disable Google Fonts API codes from our website for your browsing session. If you create an account on this website we will also disable the Google Fonts API codes on any web browser from which you log in.
Limitations of our 'Google Fonts API Opt-Out':
- This will only disable the Google Fonts API service for this website;
- Deleting cookies from your browser will re-enable the service;
- 'Opt-Out' does not extend to any other browser, computer, or device you will use, unless you have an account our on website.
By using our site, you consent to our privacy policy.